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Public Accommodations and Website Issues that Face the Hospitality Industry

Session IV of K&L Gates' Labor, Employment & Workplace Safety Webinar Series
September 2016

Watch Webinar Recording (CLE/CPD Credit Available)

Hotels and resorts, restaurants, cruise lines, and other businesses in the hospitality industry must give people who have a disability a full and equal opportunity to enjoy their services. This 60-minute webinar discusses what obligations your business may face under Title III of the Americans with Disabilities Act as well as certain local and state laws.

The workshop will cover several hot button ADA issues, such as:

  • Policies and procedures regarding reservations, service animals, auxiliary aids and services, and mobility devices
  • Accessibility requirements for pool and spa lifts, guest rooms, fitness facilities, and golf and miniature golf facilities
  • The surge of website accessibility litigation and tips for enhancing websites and deterring threatened litigation