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Susan P. Altman

Fax +1.412.355.6501

Susan Altman navigates businesses through the complexities of dealing with suppliers and customers in order to help lower costs and improve revenues. Ms. Altman helps clients properly structure contracts in ways that foster long-term, positive commercial relationships, whether through licensing, strategic alliances, outsourcing transactions or joint ventures. For example, she recently assisted a healthcare consortium in negotiating the purchase and installation of a proton therapy system and the operation and maintenance of the system under a 10-year service contract so as to incentivize the parties to achieve a long-lasting successful relationship through a fair balance of obligation and risk.

Susan brings to bear a substantial background as a transactional lawyer serving clients in a broad array of commercial needs. In addition to assisting clients with IT and business process outsourcing activities, Susan has negotiated commercial contracts across the breadth of global supply chain networks, and has supported the implementation of complex ERP, EMR, customer information, and smart meter systems. She has also negotiated numerous licenses of intellectual property rights in the software, medical device, and biotechnology industries.

The commercial transactions and outsourcing arena demands technically sound, practical advice, informed by awareness of market conditions and best practices. To meet this need, Ms. Altman draws from the knowledge base and assistance of the Commercial Transactions and Outsourcing practice group, located across four continents, as well as firm resources in areas such as intellectual property, privacy and data protection, cybersecurity, tax, employment, dispute resolution, bankruptcy, antitrust, and FDA.

Susan is a frequent lecturer on commercial and technology issues.


Fulbright Fellowship, University of Bonn, Germany 1979-1980

Professional/Civic Activities

  • Member of Pittsburgh Entrepreneur Fund Advisor Committee, Pittsburgh Urban Redevelopment Authority

Speaking Engagements

  • “Contracts for Start-Up Companies: Preserving and Enhancing Value,” seminar for Smart Start, an initiative of Project Olympus at Carnegie Mellon University and the Innovation Institute at the University of Pittsburgh School of Law, September 24, 2015
  • “Vendor Contracts: Another Layer of Risk Mitigation,” CLE presentation on Cybersecurity: Minimizing Risk and Managing Consequences, December 9, 2014
  • “Contract Lifecycle Management,” presented to Western Pennsylvania Chapter, American Association of Corporate Counsel, September 30, 2014
  • “Commercial Contract Drafting--Technique and Structure,” CLE presentation, Pittsburgh, August 19, 2014
  • “Commercializing Medical Devices--Using Contracts to Your Advantage,” presented to Pittsburgh Technology Council, Medical Device 2014, Pittsburgh, August 14, 2014
  • “Managing the Risks of Importing: Contractual Considerations,” Seminar on Off-Shore Procurement and Importing into the U.S., client presentations in Cleveland and Pittsburgh, October 24 and 25, 2011
  • Development of University Partnerships for the Promotion of Innovation, a Project for Russia: “Critical Issues in Licensing,” International Leadership Program of the U.S. Department of State, Pittsburgh, February 22, 2011
  • "Strategic Contractual Alliances," presented to Western Pennsylvania Chapter, American Association of Corporate Counsel, May 18, 2010
  • "Transition Services," presented at client's global headquarters, March 17, 2009
  • "Online Services Agreements," CLE presentation, Pittsburgh, May 30, 2008
  • "Contract Drafting: Technique and Structure," CLE presentation, Pittsburgh, January 4, 2008
  • "Open Source Software," TiE Pittsburgh Open Source Summit, February 15, 2007
  • "Managing the Website," University of Pittsburgh GSPIA, April 5, 2005
  • "Secrets of a Successful Software License," CLE presentation, Pittsburgh, May 13, 2004
  • "Anatomy of a Tech Contract," CIO/ARTS Seminar, October 2, 2003
  • "Structure of Contracts for the Sale of Goods and Services," Lorman Education Services Seminar, January 15, 2003
  • "Legal Aspects of Establishing a U.S. Base of Operations," Dortmund Economic Development Agency, Dortmund, Germany, July 1, 2002
  • Representation of New York Proton Management LLC, a consortium of leading New York healthcare institutions, in purchase and installation of proton therapy treatment system and outsourcing of operations and maintenance of the system under 10-year contract
  • Representation of a software company offering web-based software for managing, measuring, and reporting on high net worth and ultra high net worth trust portfolios to British multi-national banking and financial services company and also to German global banking and financial services company
  • Representation of retailer of nutritional supplements in development of international distribution initiative
  • Representation of major U.S. health system in licensing of enterprise electronic health software
  • Representation of provider of innovative colon cancer screening test in negotiation of a variety of manufacturing and laboratory agreements
  • Representation of medical device manufacturers in negotiation of international distribution agreements
  • Advise various public companies on contract formation and battle of the forms issues
  • Representation of a major university in the sale and related license of adaptive learning technology
  • Representation of a major university medical system in the negotiation of its group purchasing organization agreement
  • Representation of a drug discovery and development company in the negotiation of a license for drug development and commercialization with a global provider of neurology products
  • Representation of a $3 billion utility company in its negotiations with a global systems integrator and managed application service provider of a customer information system
  • Representation of a software company offering inventory optimization and forecasting applications to global consumer packaged goods manufacturers