How to Deal with Negative Online Reviews
Whether posted by customers, employees, or others, negative online reviews can be damaging to your business. In this video, Elisa D’Amico and Desiree Moore offer four tips to manage and minimize the repercussions from disparaging posts.
Even before a digital crisis hits, it is imperative to put together a digital crisis plan that will enable you to quickly respond to and manage any conceivable digital crisis. Our Digital Crisis Planning & Response team helps corporations, educational institutions, and high-profile individuals proactively plan for and manage any digital crisis using both legal and non-legal tools. We consider your unique business needs and design a personalized action plan for you in anticipation of any digital crisis.