Susan Altman navigates businesses through the complexities of today’s technology-enabled commercial transactions in order to help lower costs and improve revenues. Susan helps clients properly structure contracts in ways that foster long-term, positive commercial relationships, whether through subscription agreements, licensing, strategic alliances, or outsourcing transactions. For example, she recently assisted a European client in setting up US operations, including contracting with various service providers for IT, business process, and marketing services.
Susan brings to bear a substantial background as a transactional lawyer serving clients in a broad array of commercial needs. In addition to assisting clients with IT and business process outsourcing activities, Susan has negotiated commercial contracts across the breadth of global supply chain networks, from manufacturing to distribution and retail, and has supported the commercial launch of numerous cloud-based services. She has also negotiated licenses of intellectual property rights in the software, IoT, FinTech, data analytics (big data), artificial intelligence, medical device, and biotechnology industries. She addresses privacy and data protection in commercial contracts, including many transactions in the financial services and healthcare industries.
The commercial transactions and outsourcing arena demands technically sound, practical advice, informed by awareness of market conditions and best practices. To meet this need, Susan draws from the knowledge base and assistance of the commercial technology and sourcing practice group, located across five continents, as well as firm resources in areas such as intellectual property, privacy and data protection, cybersecurity, artificial intelligence, blockchain, tax, employment, dispute resolution, bankruptcy, antitrust, and FDA.
- Fulbright Fellowship, University of Bonn, Germany 1979-1980
- Co-author of chapter on Licensing, Product Development, and Commercialization in “Medical Devices Law and Regulation Answer Book 2021.” Ed. Onel and Becker. New York: Practising Law Institute, 2020
- “Featured Guest Blog: Cloud First, Faster,” Confluence Cloud in Financial Services, 26 June 2017