Advising the owner of one of Australia's four oil refineries on the procurement of new hardware and software for the update of its distributed control system, including the preparation of a bespoke services and implementation contract.
Advising Bendigo and Adelaide Bank on a subscription agreement for the provision of data services and advising on the privacy law implications of other AML solutions.
Advising one of three government owned retail water businesses in Melbourne, on an ERP system implementation project including regarding market engagement strategies for sourcing software, and system implementation (SI) services, and outsourced infrastructure and application support services, compliance with the client’s regulatory environment, and a full suite of customer sourcing documentation (RFP, implementation and outsourcing contracts, SLAs).
Advised a joint venture providing an electronic substitute for physical postal services in overcoming significant privacy issues to design a complying service that is the first of its kind.
Advising a major Australian energy retailer on its Customer Transformation Project to transform its current Oracle billing system, which was an extremely complicated technical project that involved careful analysis of potential vendors to assess capability to actually deliver the project successfully given its critical role within the business.
Acting for eServGlobal (now part of Oracle) in a range of international transactions for the implementation of a range of telecommunications solutions.
Advising Fujitsu on regulatory issues arising in relation to fibre networks and infrastructure rollouts.
Advising Hampton in the implementation of an intelligent network for the provision of voice and data services as well as the retailing of electricity in a large residential apartment building.
Advising the largest generator of renewable energy in Australia, on a project for the sourcing and implementation of a global ERP system, including conducting parallel negotiations with enterprise software vendors (Oracle and SAP) for the software solution, developing the SI sourcing strategy and leading the SI services negotiations (which included a three vendor shortlist to meet our client's particular requirements).
Acted for an Australian university and managed multiple advisers in a joint venture with an Indian public technical and research university to establish a research institute situated in Mumbai, India.
Advising a major Australian energy retailer in negotiating its Oracle licences.
Advised Tasmanian Networks (TasNetworks), a Tasmanian Government-owned electricity distributor, in relation to the selection of and negotiations for a prime contractor for system implementation, products and support services for the TasNetworks Integrated Business Solution (TIBS) Project. This was a project scoped to deliver an enterprise resource planning system for TasNetworks, to be delivered by UXC (a subsidiary of CSC, now known as DXC). Our TMT team also provided advice in relation to the ERP software vendor (SAP) terms, and assisted TasNetworks with its negotiations with SAP. The procurement process involved negotiations with three short listed system implementers.
Advising a tier one technology supplier on its participation in a consortium bid for the initial national broadband network (NBN) tender. This role included advising on the vendor’s proposed NBN solution and engaging with other members of the consortium including telecommunications industry leaders and vendors of specialised equipment relevant to the NBN.
Advising Victorian Employers' Chambers of Commerce and Industry (VECCI) in relation to privacy and data protection issues in a proposed business process (BPO) outsourcing arrangement between VECCI and the Victoria Tourism Industry Council (VTIC). VECCI is acting as a service provider to VTIC in this arrangement.
Advising Thomas Duryea Consulting in relation to privacy implications and its liability in relation to a new cloud computer offering from Thomas Duryea Consulting.
Advising SKM on providing a competitive process to procure either Oracle or SAP, and then selecting a system integrator and managed environment.
Acting for an ISP in negotiating all its wholesale supply agreements to support the establishment of POPs in all capital cities of Australia including related data centre facilities and backhaul and retail terms and conditions.
Advising a range of corporations private and public as well as government owned utilities on troubled ERP, billing and trading platform implementation projects, from complete project failures exiting the system implementer, to project review and resets to allow for a return to successful path. Advice sometimes includes delay claims, step in rights, as well as strategies for supplementing the technical ability of the team on both client and vendor project teams. For obvious reasons these clients would prefer not to be named, given their troubled journey.
Advising the largest generator of renewable energy in Australia on an ERP system including conducting parallel negotiations with enterprise software vendors (Oracle and SAP) for the software solution, developing the SI sourcing strategy and leading the SI services negotiations (which included a three vendor shortlist to meet our client's particular requirements).
Advising the retail arm of an Australian energy provider in relation to negotiation of a Systems Implementation and Outsourcing Agreement and proposed software and services agreements for the blueprint, design and implementation (by Accenture) of their CRM/ERP Customer Experience Project using Salesforce CRM software and Accenture analytics software, including preparing the implementation services agreement and leading simultaneous negotiations with the two system implementor vendors (Accenture and CapGemini) and leading negotiations with the software vendor (Salesforce) as well as Accenture for its analytics solution.