Client Conversations: Interview With Jamal Stockton, SVP and Head of Customer Inclusion at Fidelity Investments

In this episode of Client Conversations, Craig Budner interviews Jamal Stockton, who is currently SVP Head of Customer Inclusion at Fidelity Investments.

He is charged with leading their customer-focused D&I efforts within underrepresented communities. Jamal and his team work to build and execute plans to drive higher engagement and better outcomes for their diverse customer base. They do this through enhanced experiences, products, and services while influencing enterprise-wide practices to engage diverse customers more effectively. Listen to how Jamal’s early years shaped his why; his transition from engineer to legal innovation; and how he is now driving customer inclusion at Fidelity Investments.